From the category archives:

Restaurant Management

Special Free Business Seminars at the Brisbane Fine Food Show: March 11-13

If you can make time to visit Fine Food Queensland make sure you also make time to join this year’s exciting FREE seminar program. Valuable information and education sessions for chefs, managers, business owners and F&B staff of cafes, restaurants, caterers, hotels and clubs. 12 Seminars over 3 days – topics include: Kitchen Cost Control, Menu [...]

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Starting a Cafe or Restaurant Workshop Melbourne

Swapping ideas about opening a cafe or restaurant can be the most exhilarating. It can also lead to disaster. Thousands of new venues open, only to close the doors within a couple of years defeated by the daily challenges and grind. A full day Starting a Cafe or Restaurant Workshop on Saturday 3rd March with [...]

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Congratulations to Domenic Di Deo, one of Australia’s hospitality leaders

  Congratulations to a very good friend of Profitable Hospitality as he takes on one of the most responsible roles within the Hospitality Industry. Domenic Di Deo formerly National Food Manager, the ALH Group Pty Ltd, has been appointed National Operations Manager of Australia’s largest hospitality company. Dom’s role is the most senior, below CEO [...]

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Two cafe seating layouts – which one will make more money?

This cafe has invested in special furniture to deal with a sloping site. They now have comfortable customers and seats in demand: This cafe is using standard chairs and tables. If you pay for footpath space, make sure every square metre is really usable – relaxed customers stay longer and spend more:

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Restaurant service lessons from the Apple Store experience

My first time lining up to buy a new-release Apple product – in this case with my ‘fan-boy’ brother waiting for the new iPhone 4S. He’s serious: he heard Steve Jobs live when the iPhone was first introduced, and has been on at least three of these early morning stake-outs. [How many of your customers [...]

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How Can Small Business be Heard on Twitter in the Midst of all the Noise?

I’m a big fan of Twitter, but I know it alarms and mystifies many business people. Listen to this short, excellent advice from the great Gary Vaynerchuk – it may give you another angle to consider:

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Crazy: keeping customers warm in the most expensive, wasteful way possible

We want our guests to be warm and comfortable; so they relax, enjoy themselves, and spend. But using these popular bottled gas heaters defies all logic, especially when utility prices are rising so quickly. At today’s excellent GreenChef Workshop in Sydney, the presenters calculated these things cost $3.50 per hour to run…each! At this restaurant [...]

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29 Ways to Stay Creative

Life is so busy, and it’s easy to forget how much pleasure there is in creating new food, drinks and experiences for customers (and for ourselves). Here’s a quick reminder of how to keep the spirit alive…

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20 Ways an iPad can Improve your Restaurant, Cafe, Hotel or Bar

The iPad is light, has a long battery life, and can be used anywhere. The point-and-touch interface makes it easy for people who don’t like computers. Here’s our first list of 20 ways an iPad can improve marketing, management and efficiency in your Restaurant, Cafe, Hotel, Bar or Club. It doesn’t cover the many ordering [...]

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How iPads will mean the end of expensive POS touch-screens and hardware

The iPad revolution keeps rolling on for restaurants and hotels – now it’s about to crush the expensive POS equipment and ‘essential’ extras that were sold with it. A year ago, the buying decision was about how many terminals, hand-held units, miles of cable, RAM, ROM etc etc – just keep adding zeros. Now the [...]

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