From the category archives:

Bar Management

Congratulations to Domenic Di Deo, one of Australia’s hospitality leaders

  Congratulations to a very good friend of Profitable Hospitality as he takes on one of the most responsible roles within the Hospitality Industry. Domenic Di Deo formerly National Food Manager, the ALH Group Pty Ltd, has been appointed National Operations Manager of Australia’s largest hospitality company. Dom’s role is the most senior, below CEO [...]

Read the full article →

Crazy: keeping customers warm in the most expensive, wasteful way possible

We want our guests to be warm and comfortable; so they relax, enjoy themselves, and spend. But using these popular bottled gas heaters defies all logic, especially when utility prices are rising so quickly. At today’s excellent GreenChef Workshop in Sydney, the presenters calculated these things cost $3.50 per hour to run…each! At this restaurant [...]

Read the full article →

How To Be More Likable – one for the noticeboard

Plenty of great ideas (and reminders) to think about on this long poster – great for management and staff. For a full-size version to print and share, go here…

Read the full article →

20 Ways an iPad can Improve your Restaurant, Cafe, Hotel or Bar

The iPad is light, has a long battery life, and can be used anywhere. The point-and-touch interface makes it easy for people who don’t like computers. Here’s our first list of 20 ways an iPad can improve marketing, management and efficiency in your Restaurant, Cafe, Hotel, Bar or Club. It doesn’t cover the many ordering [...]

Read the full article →

What does 10% stock loss in a bar actually look like?

In this industry, anything that can be visualised is more likely to be understood – give me photos over spreadsheets any day! When Jason Jelicich of BarMetrix wanted to make a point about proper stock control systems, he built a pile of beer stock to show how much is lost over 12 months in ‘variance’ [...]

Read the full article →

How iPads will mean the end of expensive POS touch-screens and hardware

The iPad revolution keeps rolling on for restaurants and hotels – now it’s about to crush the expensive POS equipment and ‘essential’ extras that were sold with it. A year ago, the buying decision was about how many terminals, hand-held units, miles of cable, RAM, ROM etc etc – just keep adding zeros. Now the [...]

Read the full article →

Disturbing, or not? How everything in life is becoming part of a ‘game’

This presentation is fast-paced and the speaker is very familiar with video games (I’m not). His point: how much do we want to be ‘rewarded’ for every thing we do, especially when it gives more data about us to others. And how much, as operators, must we reward our customers just for turning up! Games [...]

Read the full article →

Two great starts for the year – stronger marketing and speedy cost-cutting

Don’t miss the latest Tip of the Week Newsletters from Profitable Hospitality: #1 10 x 5-minute Cost Cutters to Start the Year – make use of the first weeks of January to look closely at costs and efficiency. Staff are expecting some ‘new year resolutions’, so strike while there’s an opportunity to shake up lazy [...]

Read the full article →

100 Things to Watch in 2011 – many related to Hospitality

Take a few minutes to flick through this fascinating collection of slides – much more stimulating than the endless ’2011 Trends’ lists. If they don’t apply directly to your menu, they are influencing your customers and the way you’ll do business…

Read the full article →