Smart restaurant, club & hotel management means expanding your reach and cutting costs - here are the resources and information you need.
More than 1400 management & marketing starters, system templates, manuals & cost calculators, ready to download.
Plus 1000+ resource articles with the best strategies for management, low-cost marketing and profit-building. We don't just tell you what to do - we show you how to do it...
How to Choose an Espresso Machine for Restaurant or Bar Good coffee gives a boost to your reputation and bottom line - use this detailed checklist to make the right decision based on your image, size, layout considerations and available staff skills. . . . keep reading
10 Ways to Build a Customer Database Increasing the frequency of customer contact & visits is vital, so list-building is essential. This is not pressure, but hospitality - friends stay in touch. Some of these methods work automatically! . . . keep reading
VIDEO: Menu Pricing and Layout for Better Sales A smart menu is a marketing document, so design principles should be applied to the location of items, descriptions and how prices are written. The rules apply for a cafe, restaurant or casual dining. . . . keep reading
Gift Hamper Promotion and Profit Planning Now is a great time to sell Hampers: to businesses and to people with 'friends who have everything'. Here's how to make them original, maximise profits and make the promotion really work. . . . keep reading
Winner & Finalists: Best Hospitality Website Award 2008 The winner is selected from the 5 State finalists and was announced at the Restaurant & Catering Australia Awards in Brisbane on 27th October 2008. This Award is sponsored by Profitable Hospitality. . . . keep reading
Best Cafe and Restaurant Blogs Every good business now has a website, but most are shiny and sterile. An online diary (blog) communicates directly with customers and curious visitors. Here are some of the best to inspire you. . . . keep reading
The 4-hour Marketing Manager Even small operators can now afford a 'virtual marketing manager', a person to bring reliability and new energy to your communication. Here's the job description and how they do the work. . . . keep reading
How to Write Email News Customers Want to Read! Your customers are more relaxed than stressed-out business clients, with more time to read email. They want different types of information, so the right structure and style are essential. . . . keep reading
65 Interesting Topics for your Email Newsletter or Blog You've started an email newsletter or blog for the business - now what? Use these topics to add short, interesting posts that will be read and passed on, not ignored. A great way to build loyalty. . . . keep reading
Starting a Cafe or Restaurant Workshop - Sydney A practical and very popular one-day Workshop for people who want to start their own cafe or restaurant. The facts you need, so your dream is based on reality - held every month in Sydney. . . . keep reading
VIDEO: Understanding Profit Sensitivity Does discounting help improve sales? Watch this 3-minute video on Profit Sensitivity to see how sales improvement has to work hand-in-hand with cost-cutting to get the results you need. . . . keep reading
DVD: Club Food & Beverage Management Summit 2008 Over two days and a night, the Club Food & Beverage Management Summit challenged and inspired. Watch 7 hours of content from 10 of the Summit Sessions - now on 4 high-quality DVDs. This is excellent for training! . . . keep reading
Hospitality Training Books Books and resources for hospitality training and education. Includes food & beverage training, chef training, waiter training, numeracy skills, customer service training and food safety education. . . . keep reading
Wine Books and DVDs The best books, DVDs and guides about wine: wine making, wine regions, wine varieties, wine history and wine appreciation. Easy to order. . . . keep reading
Beer Central - Books & DVDs Everything good in books and recordings to keep you happy - beer stories, beer movies, drinking songs, beer history and home brewing. Easy to order. . . . keep reading
How to Write Email News Customers Want to Read! Your customers are more relaxed than stressed-out business clients, with more time to read email. They want different types of information, so the right structure and style are essential. . . . keep reading