Smart restaurant, club & hotel management means expanding your reach and cutting costs - here are the resources and information you need.

More than 1400 management & marketing starters, system templates, manuals & cost calculators, ready to download.

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1400 Downloads Ready to Use - We Do the Hard Work For You! » Staff Performance & Management Forms, Job Descriptions, Staff Manuals, Safety Posters, Logbooks and Training Resources. » Restaurant, Kitchen, Bar and Function Management Forms, Checklists, Reports, Systems, Manuals and Cost Calculators. » Marketing Action & Promotion Templates: professionally written for flyers, emails, surveys and advertising. . . . keep reading

How to Choose an Espresso Machine for Restaurant or Bar Good coffee gives a boost to your reputation and bottom line - use this detailed checklist to make the right decision based on your image, size, layout considerations and available staff skills. . . . keep reading 10 Ways to Build a Customer Database Increasing the frequency of customer contact & visits is vital, so list-building is essential. This is not pressure, but hospitality - friends stay in touch. Some of these methods work automatically! . . . keep reading How to Create a Great Employment Page on your Website Your employment information page is a vital part of your strategy to recruit quality applicants. Even a small business can make a big impact - here's how. . . . keep reading VIDEO: Menu Pricing and Layout for Better Sales A smart menu is a marketing document, so design principles should be applied to the location of items, descriptions and how prices are written. The rules apply for a cafe, restaurant or casual dining. . . . keep reading Gift Hamper Promotion and Profit Planning Now is a great time to sell Hampers: to businesses and to people with 'friends who have everything'. Here's how to make them original, maximise profits and make the promotion really work. . . . keep reading The Smart Organiser's Christmas Marketing Checklist Plan ahead to increase profits in November and December. Whether it's attracting new customers or making offers to those you already have, it's time to get organised and creative. . . . keep reading More Management Articles

Winner & Finalists: Best Hospitality Website Award 2008 The winner is selected from the 5 State finalists and was announced at the Restaurant & Catering Australia Awards in Brisbane on 27th October 2008. This Award is sponsored by Profitable Hospitality. . . . keep reading Best Cafe and Restaurant Blogs Every good business now has a website, but most are shiny and sterile. An online diary (blog) communicates directly with customers and curious visitors. Here are some of the best to inspire you. . . . keep reading Quick Way to Create an Online Cookery or Wine Bookshop Here's a great (free) way to add a page of very interesting content to your website, and show your commitment to quality food and beverage. Foodies and wine fans will love it! . . . keep reading The 4-hour Marketing Manager Even small operators can now afford a 'virtual marketing manager', a person to bring reliability and new energy to your communication. Here's the job description and how they do the work. . . . keep reading How to Write Email News Customers Want to Read! Your customers are more relaxed than stressed-out business clients, with more time to read email. They want different types of information, so the right structure and style are essential. . . . keep reading 65 Interesting Topics for your Email Newsletter or Blog You've started an email newsletter or blog for the business - now what? Use these topics to add short, interesting posts that will be read and passed on, not ignored. A great way to build loyalty. . . . keep reading How to Use LinkedIn to Promote a Cafe, Restaurant or Bar LinkedIn is a great tool for building connections. It's not just about selling more food or drink, but creating a professional network, finding good suppliers and promoting your reputation. . . . keep reading More Online Marketing Articles